I combined the designs of two wrappers to create the wrapper that I wanted, so my instructions were long and detailed. I received patient help from Bre over the phone to complete the order online so that it would make sense to the designer. I received an email with the preview within a day; there were two errors that were quickly corrected and then the order was placed. I received an email confirmation that the order was complete and ready to ship and within a week, I had my wrapped, personalized candy bars. I was surprised at the speed with which the order was completed, especially since I placed the order close to the holidays. I found everyone at the Candy Wrapper Store to be courteous, helpful and attentive. I am looking forward to my guests enjoying their personalized candy wrappers at my daughter's bat mitzvah soon. Thank you for the 'personalized' attention that I received - it was truly a 'sweet' experience.