Privacy Policy

Last Updated: September 10, 2026

Candy Wrapper Store, Inc., doing business as Candy Wrapper Store (“Candy Wrapper Store,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit candywrapperstore.com (the “Site”), place an order, contact us, subscribe to marketing communications, opt in to SMS messaging, submit information for a personalized product, or otherwise interact with our business.

By using our Site, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with our Site and services.

Information You Provide to Us

When you place an order, create or use a customer account, contact us, subscribe to marketing communications, opt in to SMS messaging, or otherwise interact with us, we may collect information such as:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Order and purchase information
• Customer account information
• Payment and transaction information
• Communications you send to us
• Customer service inquiries
• Product reviews or other content you choose to submit
• Marketing and communication preferences
• SMS consent and opt-in information

Payment information is generally processed securely by Shopify and/or the payment provider you select at checkout. Candy Wrapper Store does not necessarily receive or store your complete payment card information.

Personalized Product Information

Many Candy Wrapper Store products are personalized. When ordering a personalized product, you may provide information such as:

• Names
• Dates
• Photographs
• Logos
• Business information
• Event information
• Personalized messages or wording
• Design preferences
• Other images, files, or information necessary to create your product

We use this information primarily to design, proof, produce, and fulfill your personalized order and to communicate with you regarding your order.

Please only submit photographs, logos, artwork, personal information, and other content that you have the right or permission to provide and use.

Personalized files and order information may be retained for a reasonable period after your order is completed for purposes such as customer service, reorders, recordkeeping, dispute resolution, fraud prevention, and legal compliance.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically from your browser or device.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Time zone
• Cookie information
• Pages and products viewed
• Referring website or source
• Search terms
• Interactions with our Site
• Shopping cart activity
• Checkout activity
• Approximate location derived from an IP address
• Advertising and marketing interactions

We and our service providers may collect this information through cookies, pixels, tags, log files, analytics technologies, and similar technologies.

How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Process payments and transactions
• Create personalized products
• Prepare and send product proofs
• Communicate with you about your order
• Arrange shipping and delivery
• Provide customer service
• Manage customer accounts
• Process returns, refunds, replacements, or other order-related requests
• Send SMS messages you have opted in to receive
• Detect and prevent fraud or unauthorized transactions
• Maintain and improve our Site
• Understand how customers use our Site
• Improve our products and services
• Measure advertising and marketing performance
• Send marketing emails and promotional communications when permitted
• Personalize advertising where permitted by law
• Maintain business and tax records
• Comply with applicable laws and legal obligations
• Protect our business, customers, and legal rights

Shopify

Our online store is hosted by Shopify.

Shopify provides the ecommerce platform that allows us to sell our products and services online. Shopify may collect and process personal information when you visit our Site, use Shopify features, or complete a transaction.

Shopify processes information according to its own privacy practices. You can learn more by reviewing Shopify's Privacy Policy.

Service Providers

We use third-party companies and services to operate our business.

Depending on how you interact with our Site, information may be disclosed to service providers that assist us with:

• Website hosting and ecommerce services
• Payment processing
• Shipping and delivery
• Order fulfillment
• Email and marketing communications
• Website analytics
• Advertising
• Fraud prevention and security
• Product reviews
• Customer service
• Website applications and functionality
• Accounting and business operations

These providers may receive personal information when reasonably necessary to perform services on our behalf or provide services you request.

We may also disclose information when required by law, regulation, subpoena, court order, or other lawful request, or when reasonably necessary to protect our rights, customers, property, or business.

Mobile information, SMS opt-in data, and SMS consent are excluded from the sharing described above. Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Shipping Providers

When you place an order that requires shipping, we may provide information such as your name, shipping address, email address, telephone number, and shipment information to postal services, shipping carriers, and shipping technology providers as necessary to deliver your order and provide tracking or delivery updates.

Email Marketing

If you subscribe to our email list, make a purchase where marketing communications are permitted, or otherwise consent to receive marketing from us, we may send you emails about products, promotions, sales, new designs, and other Candy Wrapper Store news.

We may use an email marketing provider to manage our subscriber list and deliver these communications.

You can unsubscribe from marketing emails at any time by using the Unsubscribe link included in our marketing emails.

Unsubscribing from marketing emails will not prevent us from sending transactional communications that are necessary to service an order, such as order confirmations, proofs, shipping notifications, or customer service messages.

SMS Messaging Privacy Policy

When you opt in to receive SMS messages from Candy Wrapper Store, we may collect your name, mobile telephone number, SMS consent and opt-in information, and information contained in your communications with us.

How We Use SMS Information

We use your SMS information to:

• Provide customer service and support
• Answer questions and respond to requests
• Communicate with you regarding your orders or our services
• Send the SMS messages you have specifically opted in to receive
• Operate and administer our messaging program

SMS Data Sharing

Customer data is not shared with third parties for their promotional or marketing purposes.

Mobile opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes. Any information-sharing provisions elsewhere in this Privacy Policy exclude mobile opt-in data and SMS consent.

We may use service providers solely as necessary to deliver and operate our SMS messaging service. Those providers may process information on our behalf only as necessary to provide the messaging service.

SMS Messaging Program Terms and Conditions

Candy Wrapper Store's SMS messaging program consists primarily of general customer care communications used to answer questions and provide support to customers.

Messages may be sent from (800) 291-8934.

Opting Out: You can cancel SMS messaging at any time by replying STOP to the phone number from which you received our message. After you send STOP, we may send you a confirmation message indicating that you have been unsubscribed. After that, you will no longer receive SMS messages from that messaging program unless you opt in again.

Getting Help: If you are experiencing issues with the messaging program, reply HELP for assistance or contact us directly at kara@candywrapperstore.com.

Message Frequency: Message frequency varies based on your interactions with us and your communication needs.

Message and Data Rates: Message and data rates may apply to messages sent to you from us and messages you send to us. Contact your wireless carrier if you have questions about your text or data plan.

Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

Privacy: If you have questions regarding the privacy of your SMS communications or personal information, please review this Privacy Policy or contact us at kara@candywrapperstore.com.

Advertising and Analytics

We may use analytics and advertising services to understand how visitors use our Site, measure the effectiveness of our advertising, and promote our products.

These services may use cookies, pixels, tags, or similar technologies to collect information about your interactions with our Site and advertisements.

Depending on the services enabled on our Site, these providers may include platforms such as Google and Meta.

Information collected through these technologies may be used to measure advertising performance, understand customer behavior, create audiences, and provide advertising that may be more relevant to you, subject to applicable privacy laws and your consent or privacy choices.

Mobile opt-in information and SMS consent are not shared with advertising partners for marketing or promotional purposes.

Cookies

Our Site uses cookies and similar technologies.

Cookies are small data files stored on your browser or device. They can help websites function properly and provide information about how visitors interact with a website.

We may use cookies for purposes including:

• Keeping items in your shopping cart
• Enabling checkout
• Maintaining secure sessions
• Remembering preferences
• Customer account functionality
• Fraud prevention and security
• Website analytics
• Measuring marketing performance
• Advertising and personalization

Some cookies are necessary for the Site to function and cannot reasonably be disabled through our Site. Other cookies may be controlled through available privacy or cookie settings.

You can also control cookies through your browser settings. Blocking certain cookies may affect the functionality of our Site.

Targeted Advertising and Privacy Choices

Certain advertising activities may be considered “targeted advertising,” “sharing,” or similar activities under some U.S. state privacy laws.

Where required by applicable law, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising or cross-context behavioral advertising.

If our Site provides a cookie banner, privacy preferences page, or opt-out mechanism, you can use those tools to manage applicable privacy choices.

Candy Wrapper Store does not sell personal information for money.

However, some privacy laws define terms such as “sale” or “sharing” broadly enough that certain advertising or analytics activities involving cookies or advertising partners may fall within those definitions. Where applicable, we provide the privacy choices required by law.

Mobile information, SMS opt-in data, and SMS consent are not sold or shared with third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill and service orders
• Maintain customer and business records
• Facilitate reorders
• Resolve disputes
• Prevent fraud
• Meet accounting, tax, and legal requirements
• Enforce agreements
• Protect our legal rights

The length of time information is retained may vary depending on the type of information and why it was collected.

When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal and business requirements.

Security

We take reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, internet transmission, electronic storage system, or payment system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of personal information transmitted to or through our Site.

Children's Privacy

Our Site and products are intended for adults making purchases and are not directed toward children.

We do not knowingly collect personal information directly from children under 13.

Our products may be purchased by adults for birthdays, graduations, baby showers, school events, and other occasions involving children. As a result, an adult customer may provide a child's name, photograph, date, or other information for use on a personalized product.

Customers submitting such information represent that they have the authority or appropriate permission to provide the information and authorize its use for creation and fulfillment of the personalized product.

If you are a parent or guardian and believe personal information from a child has been submitted to us improperly, please contact us.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Opt out of certain targeted advertising or sharing activities
• Withdraw consent where processing is based on consent
• Appeal certain decisions regarding a privacy request
• Exercise privacy rights without unlawful discrimination

These rights are subject to applicable law and may not apply in every situation.

California Residents

California residents may have additional rights under applicable California privacy laws.

Depending on whether those laws apply to our business and the particular processing activity, these rights may include requests to know, access, correct, or delete personal information and the ability to opt out of certain sales or sharing of personal information.

Candy Wrapper Store does not sell personal information in exchange for money.

As explained above, certain advertising technologies may constitute “sharing” under California law depending on how they are used. Where required, California residents may use the privacy controls provided through our Site to exercise applicable opt-out rights.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

International Visitors

If you access our Site from outside the United States, your personal information may be processed in the United States and other countries where Shopify or our service providers operate.

These countries may have privacy and data-protection laws that differ from the laws in your country.

Where applicable law provides additional privacy rights, you may contact us to exercise those rights.

Do Not Track and Global Privacy Signals

Some browsers offer “Do Not Track” settings. Because there is not a universally accepted standard for responding to traditional Do Not Track signals, our Site may not respond to them in all circumstances.

Where required by applicable law and supported by our website technology, we may recognize legally required browser-based opt-out preference signals, such as Global Privacy Control.

Third-Party Websites

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review the privacy policies of websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, legal requirements, or other operational reasons.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, SMS messaging, or would like to submit a privacy request, please contact us:

Candy Wrapper Store, Inc.
dba Candy Wrapper Store
240 E Rock Way
Shelton, WA 98584
United States

Email: kara@candywrapperstore.com
Website: candywrapperstore.com